Terms
Empire Security Awareness — Terms of Service Provider: Elite AI Holdings LLC, 2010 El Camino Real #2000, Santa Clara CA 95050. Contact: support@eliteaiempire.com 1. Service. We provide security-awareness training (lessons, quizzes, completion certificates) and, where the customer has recorded written consent, phishing simulations. The service is a training tool. It is not a compliance certification and is not an audit. 2. Customer responsibilities. You must only run simulations against people and systems your organisation is authorised to test, using a sending domain you control and have warmed. You are responsible for recording consent before any simulation send and for honouring unsubscribe requests. 3. Credentials. Any SMTP, GoPhish, or API credentials you supply remain yours. We use them read-only for the scope you grant, store them encrypted, and never log or display them. You may revoke them at any time. 4. Billing. Fees are USD $2 per learner per month with a $19/month minimum, or an annual term at ten times the monthly rate. Billing is handled by Stripe. Access is granted only after Stripe confirms payment via its signed webhook. 5. Acceptable use. Do not use the service to harass, deceive for gain, or test third parties without authorisation. 6. No warranty beyond that required by law. The service is provided as is. We do not promise it will prevent every attack; it is one layer of a defence. 7. Changes. We may update these terms; material changes will be posted here. This document mirrors the Elite AI Holdings standard service terms; the canonical master terms govern in case of any conflict.